Our solutions help manage cancer costs while improving outcomes and quality of care.
Cancer Resource Services
Cancer Resource Services (CRS) provides access to top-performing cancer centers across the country, known as our Cancer Centers of Excellence (COE) network. CRS is particularly useful for individuals with a rare or complex cancer, or individuals seeking a second opinion on their cancer diagnosis or treatment.
The network includes 37 leading cancer centers that meet strict evaluation criteria such as a multidisciplinary approach to care, treatment planning and coordination, and high-quality clinical research. The network’s goal is to lower costs through shorter hospital stays and reducing unnecessary and inappropriate treatment.
CRS can deliver, on average, up to 45% financial savings1 for inpatient, outpatient and physician services through our contracts with the COE facilities.
Cancer Support Program
The Cancer Support Program (CSP) is a case management program that supports members in active cancer treatment. Members have access to an oncology nurse case manager and support from a team of cancer experts.
CSP nurse case managers provide network guidance, education, pain management, treatment adherence, palliative care support, and survivorship or end-of-life care.
Ensuring the patient’s condition is properly managed helps avoid hospitalizations, emergency department visits and inappropriate treatment, thus reducing the total cost of care for clients.
- Participant Net Promoter Score® of 732
- Support 21M+ members across multiple clients3
- Optum internal analytics, 2020–2021.
- NPS: WHS Oncology team, 2024.
- WHS Oncology team, as of Dec. 2024.